In an assisted living facility, you should ask about the staff and the residents. After all, people make a place. You should be able to tell if a facility is welcoming and friendly by the attitude of the staff and residents. If they aren’t, you may be better off looking elsewhere. If possible, try to visit the facility on different days of the week and talk to the residents and their families about their experiences. Observe how the staff interacts with the residents and make notes of their interactions.